![]() ![]() On WeTransfer Pro, the Branding tab is where you edit the look and feel of the email and download pages accessed by recipients, storing up to five backgrounds.Ĭollect storage is kept separate from the WeTransfer website, but you can use the same login credentials. When logged in, you can track download status under Transfers and make any changes, such as editing transfer titles or recipients. There is no mobile app for WeTransfer’s file-sharing tool. Sending files on WeTransfer is easy and, provided you’ve got good internet connectivity, fairly quick: you upload them on, then send directly to the recipients’ emails or copy a transfer link. WeTransfer’s interface is highly intuitive and user-friendly (Image credit: WeTransfer) You can share the contents of your boards with collaborators, and-on Pro-you and your team can also co-create boards. ![]() With Collect, you can create different buckets of content-called boards-which, unlike traditional cloud storage solutions, can also include web links such as newspaper articles. WeTransfer’s storage app, Collect, is available on Android, iOS, and browser extensions. mp3, you can preview sent files from your browser. You can see if they’ve been downloaded and by whom, delete them to prevent further downloads, or forward them to more people. Whether sending files by email or link, your transfers are saved in your WeTransfer account, accessible from any device with a browser. However, when logged in, you have extra features, such as the ability to track downloads, store files, and save contacts, plus-on Pro-to brand download pages, and set file passwords and expiry dates. You can transfer files on WeTransfer without an account by adding the recipient’s email address or generating a transfer link. Additionally, it has attractive features for creative professionals with Collect’s content storage and management. WeTransfer makes it easy to save files over the cloud and share them securely. THIS is one of the most irresponsible and UNTRUSTWORTHY businesses we came across.WeTransfer plans include file-sharing, Collect storage, and Paste slideshow building (Image credit: WeTransfer) The problem is not is just their technical problem its how the handle the process of resolution. Under the pretense of trying to help, the robotoc customer service rep via chat asked to send a support material each piece of which she blatantly used instead to justify themselves. At the monthly fees, we pay? So we lost important work, we lost time, we lost money. Nowhere we heard or learned that files have a short storage life. They never sent a reply - now they claim they did and it was sent, it may have gone to spam - but when we came back from a trip and I tried to get back to the issue to resolve, I learned the files were deleted, as they EXPIRED. You have to go through the layers of FAQ to be able to send a request through a generic window. To make things worse, THERE IS NO LIVE CUSTOMER SERVICE to call to and in fact NO ANY PHONE NUMBER and NO EMAIL. We were about to leave to an oversea trip so these video files download was something urgent. The distraught videographer sent us a few samples via Dropbox as proof the files are fine. On our end, the system warned as the filies are either corrupted or un-downloadable by some other technical reasons. ![]() First, the videographer transferring us files for editing complained that he spends tens and tens of hours transferring simple footage. HOWEVER, the nightmare started when we upgraded to PRO for sending larger files. We even recommended it to dozens of our colleagues. We liked to use it first, it's great for small files and its free. ![]()
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